Operational
Excellence Guide

OEG SECTIONS

Introduction 

• Company health maintenance  

• Growth mindset 

• 3 things a strong BB has  

  •  Strong dedication to advancing Christ’s Kingdom 

    • Specifically that God will use our program 

  • Good Officer Training 

  • Strong Church connection 

Resources 

• Basic resources required to start a company  

• Managing resources  

• Funding resources  

• Building resources 

• Assessing a companies use of resources 

Community Connections

• What are community connections? 

• Why establish community connections? 

• How to establish community connections. 

  • With other churches 

  • With Christian schools 

  • With other community orgs 

  • With members of the general public 

• Warning signs for community connections  

  • Community orgs values may not align with BB  

• Assessing a companies community relations 

Events

• Section events  

• Squad events  

• Company events  

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Location

• Availability of boys and leaders 

• Physical space  

• Demographics 

• Utilising what is around a company 

• Facilities 

Succession planning

• (Structure partly taken from BBNI material) 

• Biblical based succession planning 

• Effective mentoring and discipleship 

• Self Assessment on our view of succession planning 

• Structuring a company to be focused on succession planning 

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Program Structure & Planning

• Intro: The 4 sided program 

• Anchors  

  • Devotions 

  • Badge classes  

  • Social (Squad times)  

  • Games (physcial)  

• Juniors  

  • Devotions 

  • Badge classes  

  • Social (Squad times)  

  • Games (physcial) 

• Seniors  

  • Devotions 

  • Badge classes  

  • Social (Squad times)  

  • Games (physcial) 

• General advice  

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Company Hierarchy and Roles

• Captain  

  • OICs 

    • Officers  

      • Helpers  

        • NCOs 

• List of roles and responsiblities for each?  

• Go more in depth with roles than traditional training does, cover things like 

  • Dedicated someone to follow up with families if Boys aren’t attending 

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NCOs

• What are NCOs? 

• Promoting Boys 

• What are their purpose? 

• Training NCOs 

• Managing NCOs  

  • Study of 14th VIC NCO Council 

  • Study of 21st VIC Mitcham NCO Management Method 

• What’s next for NCOs? (after they graduate) 

• Assessing a companies training of NCOs. 

Church Relationship

• Psychological Contract 

• Roles and Responsibilities  

• Notes from Craig 

  • Warning signs  

  • Elements of healthy church relationships 

• It can be useful to have relationships with other churches that Boys attend. 

• Assessing a BB x church relationship 

Company Finances

• Managing Finances 

  • Where to keep them? 

  • Who should have access? 

  • What to spend them on? 

• Responsibilities of companies  

  • Paying state levies  

• Biblical basis for good stewardship of company finances  

• Assessing the management of company finances 

• Possible Resources 

  • https://www.dfat.gov.au/aid/who-we-work-with/value-for-money-principles/Pages/value-for-money-principles 

  • https://books.google.com.au/books?hl=en&lr=&id=ZR5dEAAAQBAJ&oi=fnd&pg=PT13&dq=financial+management+principles+in+not+for+profits&ots=1QQEOD1LRP&sig=6ZAFL0Qs-R7zLeJ95qVG8dRfkKE&redir_esc=y#v=onepage&q=financial%20management%20principles%20in%20not%20for%20profits&f=false 

  • https://www.proquest.com/openview/18a21fc59384041003d92b1ee4f90564/1?pq-origsite=gscholar&cbl=49244 

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Company Image / Promotions

• Ways that companies are promoted 

  • Word of mouth 

  • Through your church 

  • Events (out in public) 

  • Through other organisations 

    • Eg other churches or schools 

  • Other forms 

    • Eg Social media, Banners, Digital signs in shopping centres 

• Assessing a companies promotions 

Uniform

• Purpose 

• Policy

• Tips to manage uniform in a company 

Data Management

• What is data management 

• What data should we be keeping as a company 

• Legal requirements 

• Brigade Requirements  

• Effective storing and sharing of data 

• Assessing a companies data management  

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Change Management

• Change as a necessary part of BB  

• Why do we need to manage change? 

• Change management guidelines 

• Assessing a companies change management 

State, National and International Relationships

• Introduction

  • Define extracompany connections 

    • State, national, international  

    • Key elements  

      • Requires meaningful connection 

      • Needs to be inbuilt into companies regular functioning  

      • Needs to be factored into strategic planning and goals of a company  

      • Findings and Learnings must be allowed to impact the core functioning of the company  

      • All extra company relations should be aimed at Advancing Christ’s kingdom 

• Benefits of extra-company connections 

  • New ideas  

  • Encouragement  

  • Access to more/better resources  

  • Collaboration  

  • Friendships  

  • The Joy of participating with the world-wide family of the BB  

• Warning of extra-company connections 

• Possible opportunities for extracomapny connections 

• Case Study of 14th VIC Werribee NCO Council 

• Case Study of 14th VIC Werribee Omegas Christian Manliness Camp 

• Implementing Extracompany Connections  

  • How it should fit into a companies  

• Assessing Extracompany Connections 

Officers (Training, Motivation, Management) 

• Introduction 

  • Psychological Contract 

  • Needs to be included in the goals and strategic plans of the company  

  • Need to be focused on ‘Advancing Christ’s Kingdom’ 

• Recruitment & Selection 

• Training & developing a company’s Human Resources 

• Performance Management 

• Officer Motivation

• Role Designs  

  • Ensuring that roles people are given fit their abilities but that they also are given opportunities to stretch themselves and increase their skills 

  • Ensure that high-stress and less-enjoyable jobs are shared among people, not left for one person to ‘mop up’  

• Legal Implications and Liabilities 

• Workplace Health, Safety and Wellbeing  

  • Preventing burnout 

• Diversity among officers  

• Role Progression

• Assessing Human Resources Management  

Communication (internal & external)

• Introduction  

• What is Communication? 

  • The elements of communication  

  • What communicates? 

  • What is communicated? 

  • The process of communication 

• Theological foundation 

• Why is communication important? 

  • Impacts of bad/good communication  

  • Academic evidence of the importance of communication  

• Types of communication within a company (Internal) 

  • Company to Church 

  • Company to Parents (formal) 

  • Company to Parents (informal) 

  • Officers to Officers 

  • Officers to Boys 

  • Boys to Officers 

  • Boys to Boys 

• Types of Communication from a company (external) 

  • Boys and parents to friends  

  • Company to community  

  • Church to community  

• Assessing Communication  

• Example of good communication within a company